• We accept all major credit cards (Visa, MasterCard, Amex, Discover etc.) We also accept Apple Pay, Google Pay, PayPal, and we have buy now, pay later options through Afterpay and Affirm!
Do you ship internationally, outside of the US?
• Yes, we do. We can ship all over the world.
How will my items get shipped?
• For US based orders, your items will be shipped via USPS ground advantage, usually within 24-48 hours.
• For International orders - Big Cartel uses ShipStation which integrates with reliable international carriers like Royal Mail, Colissimo, Deutsche Post, Canada Post, Australia Post, DHL, and many more. Shipping times and order tracking will be provided after order confirmation and sent to your email address.
Can I change/ amend or cancel my order?
• Yes, you can. But be quick to email! We can only make changes before your order is dispatched! If it has been dispatched, unfortunately, you will need to process an exchange or a return.
Problem with my order...
• If there are any issues with your order, we are here to help. Please reach out to us directly at [email protected] we will do our very best to resolve the issue for you as quickly as possible.